Cancellation, refund and repayment terms
Last updated: October 3, 2026
Cancel any time, keep access until the end of the period you paid for, and get a full refund within 14 days of any payment, no questions asked.
1. Cancelling your subscription
You can cancel at any time from the Subscription page of your dashboard or through the billing link in your payment confirmation email.
Cancellation takes effect at the end of the current billing period; nothing is charged for later periods.
When the paid period ends, the account stops being usable according to the plan limits and the public menu may be suspended.
2. Refund policy
14-day money-back guarantee: you can request a full refund of any payment (first purchase or renewal) within 14 days of the transaction date, without giving a reason.
After 14 days: payments are not refundable unless applicable law requires otherwise. Cancelling stops future billing and the paid period remains usable until it ends.
Technical defect: if a lasting technical problem prevents you from using the service as described, contact us at any time; we will resolve it or refund in line with applicable consumer protection law.
Paddle: Paddle.com is the Merchant of Record for our orders and processes all refunds; the Paddle buyer terms also apply.
3. How to request a refund
Use the refund link in your Paddle receipt email, contact Paddle via paddle.net, or email [email protected] with the subject "Billing" and your registered email address and business name.
Approved refunds are returned to the original payment method; banks usually show them within 5-10 business days.
Once a payment is refunded, the related paid period ends.
4. Automatic renewal
Subscriptions renew automatically at the end of each period using your saved payment method; reminder notices are sent where the law requires.
If a renewal payment fails it may be retried; if it cannot be collected the subscription may be cancelled.
To avoid future charges, cancel before the renewal date.
5. Payment processing
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders and handles payments, invoices, taxes and refunds. This policy does not limit any mandatory consumer rights under applicable law.
6. Questions
For questions about cancellation, refunds or billing, email [email protected] or call +90 530 505 15 07.